baji11 Responsible Gambling — Your protection is our priority
baji11 believes that entertainment should always be safe and controlled. Keep your play responsible through deposit limits, self-exclusion and time-out.
Our Commitment to Responsibility
On the baji11 platform, we place the highest importance on every player's mental wellbeing and financial safety. Our responsible gambling policy ensures you are always in control.
Responsible Gambling Protection Tools
Set a Deposit Limit
Decide for yourself the maximum amount you can deposit per day, per week or per month. Once this limit is active it takes effect immediately. Increasing a limit requires a 7-day waiting period, while lowering one takes effect straight away.
Self-Exclusion
If you feel that betting is having a negative impact on your life, you can exclude yourself for a set period — from 30 days up to permanent exclusion. While self-exclusion is active, access to your account and any deposits are completely blocked.
Time-Out
Use the Time-Out feature for a short break. Take a break lasting from 24 hours up to 6 weeks. During this period your account is temporarily inactive and no betting activity can take place. Once the break ends, your account is reactivated automatically.
Loss Limit
Decide in advance the maximum amount you are willing to lose within a set time period. Once that limit is reached, baji11 will automatically pause your betting. This keeps your budget plan protected.
Age Verification
Only those aged 21 or above may open an account and place bets on baji11. Age is verified at registration and a national identity card or other valid document may be required. Access by underage individuals is strictly prohibited.
24/7 Support and Advice
Our Bangla-speaking support team is available around the clock for any matter related to responsible gambling. Contact us via live chat or email. We help without judgement, just like a friend by your side.
21+ Age Requirement and Protection of Minors
For those aged 21 or above
only
baji11 firmly believes that online betting is for adults only. In the context of Bangladesh, we have set 21 years as the minimum age requirement.
If there are children or teenagers in your household, activate parental controls on your device. Never share your account password with anyone — especially not with minors.
- Date of birth is verified as a mandatory step during registration
- Suspicious accounts may be investigated and suspended at any time
- Playing on behalf of a minor is strictly prohibited
- A national identity card is accepted in the age verification process
Advice for Parents
Take the following steps to keep your child or any family member away from online gambling:
- Install child protection software on your device
- Block betting sites in your browser
- Use a strong password on your baji11 account
- Have an open conversation with your child about the risks of online betting
- If you have any concerns, let us know via live chat
Recognise the Signs of Problem Gambling
Betting can sometimes become a habit. If you notice the following signs, be alert and seek help.
⚠️ Warning Signs
- Betting repeatedly in the hope of recovering lost money
- Lying or hiding the truth about betting
- Being unable to stop betting or finding it very difficult to do so
- Withdrawing from family and friends
- Taking on debt or spending savings because of betting
- Feeling anxious or irritable when not betting
- Feeling guilty about the time spent on betting
- Losing focus on work or studies
If you notice these signs, contact our 24/7 live chat right away. Our trained support team will help you find the right path forward.
How to Use the Protection Tools
Step 1: Log In to Your Account
Log in to your account on baji11 and go to the "My Account" section. Look for the "Responsible Gambling" option there.
Step 2: Choose a Limit
Choose the option you need — deposit limit, loss limit or time-out — and set the amount or duration.
Step 3: Confirm
Confirm your chosen limit. Lowering a limit takes effect immediately. Increasing one requires a 7-day waiting period.
Step 4: Get Help
If you have any difficulty or wish to self-exclude, contact us directly via live chat or email. We are ready to assist around the clock.
Contact Us Directly for Self-Exclusion
To self-exclude or get urgent support, write to our live chat: "Responsible Gambling — I need help". Our dedicated team will process your request within 30 minutes.
24/7 Live Chat Available
The Core Principles of Responsible Gambling
Responsible gambling at baji11 means always putting entertainment first and never betting under financial or emotional pressure. We believe the right mindset and setting limits make all the difference.
- See betting as entertainment, not as a source of income
- Only wager an amount you can afford to lose without it causing a problem
- Avoid betting when drinking or feeling emotionally stressed
- Set a budget and time limit before you start betting
- Take regular breaks and spend time with your family
- Do not become overconfident during a winning streak
- Do not make risky bets to try to recover lost money
Financial Planning and Budgeting
Sound financial planning is the foundation of responsible betting. The minimum deposit on baji11 is ৳500 and the minimum withdrawal is ৳800. Plan with these limits in mind.
Build a Weekly Budget
Set aside a small portion of your monthly income — an amount whose loss would not affect your daily life — as your betting budget. You can easily track your transactions through bKash or Nagad.
Learn to Accept Losses
Winning and losing are both a normal part of betting. If you reach your set limit for the day, stop there — and start fresh the next day with a clear head. Managing your emotions after a loss is the mark of a responsible player.
Responsible Gambling FAQ
Play safe, enjoy the experience
Enjoy all the benefits of responsible gambling at baji11. Whether it is cricket, slots or live casino — we are with you every step of the way.
For players aged 21 and over only. Play responsibly.